Symptoms

Troubleshooting 

 The product doesn’t work properly.

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▶ Check if the power button was pressed well.

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▶ Charge this device according to the instruction manual.

▶While charging the main body, check the display icon showing battery conditions

It is not powered on.  

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▶ The battery is discharged. Charge the battery.

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▶ Connect the charging adaptor to the power supply unit.

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▶ Check if the charger works properly.

▶ Check if the voltage indicated in this product corresponds to the local main voltage.

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▶ Press the power button long for two seconds.

▶ Use in the low and high temperature environment.
    ☞ The recommended temperature for this product is 15~35℃.  

 I can’t feel current stimulation.

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▶ Press the power button long for two seconds.

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▶ Apply the cream evenly on desired parts where this product will be used.

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▶ Apply the head close to the skin.

▶ The attached head is contaminated with foreign substances or dust.
    ☞ Clean the head carefully according to ‘’Management Method’’ on page 14 of the instruction manual

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Current stimulation is weak.

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▶ Intensity is set at low.

    ☞ Press the ‘+‘ button to raise the level. 

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Current stimulation is strong.

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▶ Intensity is set at high.

    ☞ Press the ‘-‘ button to decrease the level.  

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 Current stimulation stops suddenly.

▶ There is no residual battery.

☞ Put the main body on the cradle to charge the battery.

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